How should you send your complaint to the National Ombudsman?

Your complaint is important so we aim to make it easy for you to send it to us. There are several ways to do it.

Send your letter or complaint form to:

National Ombudsman of the Netherlands
Antwoordnummer 10870
2501 WB The Hague
The Netherlands

Keep your complaint short but make sure you tell us:

  • what you think the local government, the Rijksdienst Dutch Caribbean, the police or the Public Prosecution Service has done wrong.
  • What you have already done about your complaint.
  • What you hope to achieve by sending the complaint to us.
  • Your contact details: postal address, e-mail address and telephone number.

If we need more information, we’ll contact you.