The National Ombudsman is an independent and impartial institution. He assesses complaints about all aspects of public administration, defends the interests of the citizen and monitors the quality of public services in the Netherlands. The National Ombudsman is appointed by Parliament.

The office is currently held by Reinier van Zutphen, who was sworn in on 31 March 2015. He has 170 support workers to help him do the job. Deputy ombudsmen Mrs Margrite Kalverboer is Ombudsman for Children. read more

Do you have any questions? Please call +31 70 356 35 63.
We are open every working day from 9 a.m to 5 p.m. CET.

International projects of cooperation

The Council of Europe, the European Union and the Dutch government are all keen to help the young democracies. These countries will be able to develop more effectively if they have their own ombudsman institutions. The National Ombudsman of the Netherlands is actively helping to establish similar institutes in other countries. Successful projects of cooperation have already been undertaken with our counterparts in the Czech Republic ('Public Defender of Rights') and Romania ('People’s Advocate').  Read more

News articles


CAROA conferentie wordt dit jaar gehouden op Bonaire

Aankomende week organiseert de Nationale ombudsman Reinier van Zutphen, de negende tweejaarlijkse conferentie van de CAROA, “The Caribbean Ombudsman Association”. Het thema van de conferentie is “The Ombudsman-A Key Actor in the Quest for Good Governance…

National Ombudsman of the Netherlands in European Board IOI

National Ombudsman of the Netherlands Reinier van Zutphen has been elected as board member of the European Chapter of the de International Ombudsman Institute (IOI). Mr Van Zutphen is now better able to work together with his European colleagues in cases…

National Ombudsman takes part in conference in Albania

Challenges for Ombudsman Institutions with respect to mixed migratory flows On Wednesday 7 and Thursday 8 September, the National Ombudsman, Reinier van Zutphen will take part in the high-level conference on the "Challenges for Ombudsman Institutions with…

Ombudsman address civil servants of Sint Maarten

From Monday 27 June till Wednesday 29 June the ombudsman institutions of the Kingdom of the Netherlands have addressed the civil servants of Sint Maarten on the topic of good administration. It was the second time that the ombudsman institutions came…

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Working visit to Strasbourg

At the invitation of the Council of Europe, the National Ombudsman made a two-day visit to Strasbourg, where he took part in the international conference,…
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Mediation training in Indonesia

In August, staff of the National Ombudsman’s office visited Banjarmasin, the capital of South Kalimantan , Indonesia , where they gave a workshop in mediation…
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Frequently asked questions

Meer veelgestelde vragen


Who is the National Ombudsman?

The National Ombudsman is independent and impartial and he is there to defend your interests. He also keeps a critical eye on government. Reinier van Zutphen is…
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