The National Ombudsman is an independent and impartial institution. He assesses complaints about all aspects of public administration, defends the interests of the citizen and monitors the quality of public services in the Netherlands.
The institution
Who is the National Ombudsman
The office is currently held by Reinier van Zutphen.
How do I file a complaint?
What to do when you have a complaint about Dutch public administration.
How do I file a complaint?
International projects of cooperation
The National Ombudsman is frequently invited to help other countries establish a similar institution. Projects are intended to strengthen the partner organization through the exchange of knowledge and experience.
International projects
Foreign policy
The National Ombudsman actively supports ombudsman and similar institutions in other countries. Assistance in the development of Ombudsman institutes is provided on request.
Foreign Policy
Annual Report 2022
Annual Report of the National Ombudsman, the Ombudsman for Children and the Ombudsman for Veterans 2022.
Annual Report 2022
Page 43 of the Annual Report 2022 erroneously states that the Dutch National Ombudsman received a total of 80 complaints from citizens from the Caribbean Netherlands in 2022. This statement is incorrect. The actual number of complaints is 198. The correct figure is given in the summaries of the Annual Report.
