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Video

Video: Reinier van Zutphen about the Annual Report 2020

Video: Reinier van Zutphen about the Annual Report 2020 Video May 12th 2021 “Year-on-year, we see that the government is making it increasingly difficult for citizens to access them. There is a contradiction there between what they say and what we see." …
Target group

International

… a complaint? What to do when you have a complaint about Dutch public administration. How do I file a complaint? … 43 of the Annual Report 2022 erroneously states that the Dutch National Ombudsman received a total of 80 complaints from citizens from the Caribbean Netherlands in 2022. This statement is incorrect. …
Research report

The citizen is not a dataset

The citizen is not a dataset Research report March 2nd 2021 2021/021 March 2nd 2021 Relationship between citizen and government: trust is essential The citizen is increasingly affected by the government’s use of data and algorithms. That use is not always …