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  1. Bonaire Health Insurance Office failed to give client a fair chance

    Report
    … A dissatisfied client filed a complaint with the National Ombudsman after Bonaire Health Insurance Office (B-ZVK) … the client for the cost of the bill.  The National Ombudsman concludes that B-ZVK did not give its client the opportunity to complete his application. The National Ombudsman finds that B-ZVK acted contrary to the requirement …
  2. The KPCN failed to properly investigate dog-bite incident

    Report
    … not an option, the police can kill the dog. The National Ombudsman has reached the conclusion that the KPCN acted too … closely and to consider less severe measures. The National Ombudsman recommends that the KPCN draw up guidance outlining … act in the case of dog bites. In addition, the National Ombudsman takes the view that the KPCN should have made …
  3. Mucha karibense ta sali perhudiká

    Rapport
    … Hulanda karibense ta un problema grandi ainda. Nationale ombudsman, Kinderombudsman i otro organisashonnan tin basta … Hulanda karibense haltu riba e agenda polítiko, Nationale Ombudsman a anunsiá un investigashon temátiko tokante … (sup-)parti ku ta investigá tres grupo vulnerabel. Na 2019 ombudsman a publiká un rapòrt ku ta trata e problemanan ku …
  4. Limits to Migration Detention

    Report
    … of the legislation. This prompted the National Ombudsman to investigate the way the new regime works in … administrative law and not a punishment for crime. The Ombudsman’s aim is to work with those concerned to examine … of structural changes in immigration detention. But the Ombudsman feels it is necessary to address the following …
  5. 2016/082 AIVD spied on politicians on Bonaire during negotiating with Dutch government

    Report
    … the information provided to and verified by the National Ombudsman, the National Ombudsman has concluded that, for a fairly short part of the … the information provided to and verified by the National Ombudsman, the National Ombudsman has ascertained that, in …
  6. National Office for the Caribbean Netherlands’ Unit for Social Affairs and Employment put manager’s interests before those of another employee

    Report
    … 13th 2021 A complainant referred her case to the National Ombudsman because she was not satisfied with the way it had … great an impact upon the manager involved. The National Ombudsman finds that RCN Unit SZW acted in breach of its duty …
  7. 2020/015 Investigation into a raid on a private residence by the Dutch Caribbean Police Force (KPCN)

    Report
    … procedure and makes it impossible for the National Ombudsman to investigate the complaint. By neglecting this … to the requirement of professionalism. The National Ombudsman views this as grounds for making a recommendation. The National Ombudsman refrains from making a decision on the complaint …
  8. Complaint handling by the Dutch Caribbean Police Force on the right track – but with room for improvement

    Report
    … and learns from them going forward. The National Ombudsman has investigated the KPCN’s handling of complaints, … the KPCN can learn better from complaints. The National Ombudsman makes the following recommendations to the KPCN. …
  9. Ik heb een klacht over een gemeente

    Vraag
    … mogelijkheden: de gemeente is aangesloten bij de Nationale ombudsman; de gemeente heeft een eigen klachtvoorziening. … Controleer of uw gemeente is aangesloten bij de Nationale ombudsman Controleer of uw gemeente bij de Nationale ombudsman is aangesloten . Staat uw gemeente er bij? Schrijf …