International

The National Ombudsman is an independent and impartial institution. He assesses complaints about all aspects of public administration, defends the interests of the citizen and monitors the quality of public services. The National Ombudsman is appointed by Parliament.

The office is currently held by Reinier van Zutphen, who was sworn in on 31 March 2015. He has 170 support workers to help him do the job. Deputy ombudsmen Mrs Margrite Kalverboer is Ombudsman for Children.

Do you have any questions? Please call +31 70 356 35 63.
We are open every working day from 9 a.m to 5 p.m. CET.

 

Information for citizens of Bonaire, St. Eustatius and Saba

The National Ombudsman of the Netherlands also has the authority to handle complaints about all administrative agencies on the islands of Bonaire, St. Eustatius and Saba. Administrative agencies include organizations such as the tax department, the Public Prosecution Service, the police, and the population affairs department or Burgerzaken.

 

The National Ombudsman and international projects of cooperation

The Council of Europe, the European Union and the Dutch government are all keen to help the young democracies. These countries will be able to develop more effectively if they have their own ombudsman institutions. The National Ombudsman of the Netherlands is actively helping to establish similar institutes in other countries. Successful projects of cooperation have already been undertaken with our counterparts in the Czech Republic ('Public Defender of Rights') and Romania ('People’s Advocate').

Nieuwsberichten

Nieuwsbericht 30 juni 2016

Ombudsman address civil servants of Sint Maarten

From Monday 27 June till Wednesday 29 June the ombudsman institutions of the Kingdom of the Netherlands have addressed the civil servants of Sint Maarten on the topic of good administration. It was the second time that the obudsman institutions came togeth…
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Article April 20th 2016

Margrite Kalverboer sworn in as Ombudsman for Children

Margrite Kalverboer was today sworn in as the Ombudsman for Children by the President of the House of Representatives, Khadija Arib. In an initial reaction, Kalverboer (1960) said: 'I want to do something for children who drop out of sight, such as childre…
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Article November 11th 2015

Ombudsmen support drafting of Aruba ombudsman law

The ombudsman institutions of the Kingdom of the Netherlands have lend their support to the drafting of a law for an ombudsman in Aruba. They travelled to Aruba to share their experiences and talk to several respresentatives of the government. The legislat…
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Meer nieuwsberichten

Nieuwsbericht 15 oktober 2015

Working visit to Strasbourg

At the invitation of the Council of Europe, the National Ombudsman made a two-day visit to Strasbourg, where he took part in the international conference, “Free…
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Article August 27th 2015

Mediation training in Indonesia

In August, staff of the National Ombudsman’s office visited Banjarmasin, the capital of South Kalimantan , Indonesia , where they gave a workshop in mediation t…
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Question

Who is the National Ombudsman?

The National Ombudsman is independent and impartial and he is there to defend your interests. He also keeps a critical eye on government. Reinier van Zutphen is…
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