Complaints about the Rijksdienst Dutch Caribbean, the police or the Public Prosecution Service? The National Ombudsman will be happy to help.
Local government, the Rijksdienst Dutch Caribbean, the police and the Public Prosecution Service are there to serve members of the public like you. One of their jobs is to make sure that legislation, regulations and administrative procedures are correctly implemented and applied. They don’t always manage this. Things can go wrong between you and government. If that happens, you have the right to seek help (free of charge) from the National Ombudsman. It's our job to help you when things go wrong between you and government.
- Phone: do you have any questions? Please call +31 70 356 35 63. We are open every working day until 12 noon (your local time).
- Skype: you can reach us via Skype. Please e-mail your Skype Name and the subject you want to Skype about. So we can set a time and date to Skype.
- WhatsApp: add +31 6 21462188 to the contactlist on your smartphone.
- File a complaint: you can file a complaint with the National ombudsman using our digital complaintform.
Due to a technical problem, the National Ombudsman’s toll-free +31 800 33 55 555 telephone number for people on Bonaire, St. Eustatius and Saba is currently unobtainable.