Organisation The Office

The National Ombudsman is assisted by over 160 members of staff. Almost 70% of them are investigators, who work in investigation teams assigned to the different policy areas. There is also a front office team which deals with telephone and e-mail enquiries from members of the public, and various support departments in areas such as policy-making, public relations, and information and communications technology.

• The institution
• Organisation
• The Office
• Task and Jurisdiction
• Procedures
• Decision
• Effectiveness
• National Ombudsman Act
• Annual Report
• Publications

• About the national ombudsman
• The institution
• Organisation
• The Office
• Task and Jurisdiction
• Procedures
• Decision
• Effectiveness
• National Ombudsman Act
• Annual Report
• Publications